FAQ
Shipping/Processing Time:
Each order is shipped First Class with a flat rate of $3.00. If you need your order sooner or for a special occasion please email me and I am more than happy to work with you on your earlier time frame.
When will I receive my order?
Return & Exchange Policy:
I want to make sure you love your bracelets from Kylie+Bryn! If you are unsatisfied with your purchase Kylie + Bryn will exchange items within 14 days of purchase and the seller will need to notify me and send back within 14 days of ordering.
If you decide to exchange your item, the customer is responsible for the shipping and tracking and needs to be sent back and received. Once received then I am happy to exchange it for something else.
Unfortunately, I don’t offer returns only exchanges are accepted within the 14 day time frame.
All custom orders are final sale.
Jewelry Care + Repair
Although the cord is very durable don't over stretch the bracelets or over time they will start to stretch out.
Don't wear in the shower, pool or in water.
Jewelry Sizing
What size are your bracelets?